Specialising in education and training to support the human services sector
Bernadette Glass has worked in the human services arena for over 40 years – in the health, and various community sectors.
Bernadette Glass & Associates is an expansion of her work, bringing together a team with a decades of experience in the social services sector, each coming with vast experience and practice wisdom. Bernadette and her team are well known for the value of they place on relationship development as the key to healing and empowerment and share tools, processes and skills to match these values.
The team brings practice quality to each encounter with our clients, whether that be a one off conversation or an ongoing project. Services in which our team has had direct experience include – disability services, community health, out of home care, family services, housing, justice and the corrections services. We have worked alongside indigenous services, mental health and those accessing alcohol and other drug services.
We are based in Melbourne and Perth, and offer our services online or in person, in both these cities and surrounds. Bernadette is in Melbourne and Sally is in Perth.
When you engage BG&A, you can be assured that our work with you parallels our approach of deep respect and care from beginning to end. We collaborate with our clients to tailor presentations for individuals, teams, or organisations, aligning with their goals to enhance their foundational strengths.
Those who seek support in the health and community sector often do so when they are at their most vulnerable. Our Strength-based, Person-centred approach offers connection, compassion and confirmation to all people whatever their identity and preferences. We are committed to ensuring participants are made aware of the powerful impact these basic communication and relationship skills have on the wellbeing, acceptance and empowerment of our clients.
Underpinning BG&A practice is a trauma informed lens which is applied to both clients and practitioners in an industry where ruptured relationships are commonplace. Our approach supports the repair and healing of relationships and assists practitioners to value the vital role they play in the life of their clients by attending to the macro and micro details of casework.
