Dealing with Conflict & Disharmony In The Workplace

Disharmony and conflict in the workplace can affect the quality of a person’s life extending far beyond their job. When tension and conflict in the workplace impact on people and productivity, we can either ignore it or as leaders we can respond to the disharmony by modelling how to work harmoniously in the workplace. We can transform our workplaces simply by nipping unwanted behaviour in the bud and supporting our team to overcome conflict in the workplace and maintain a harmonious environment, so that our collective focus can be on supporting and providing outcomes to our clients and our organisations.

As a leader, opportunities present themselves every day for you to demonstrate how a consistent focus on the purpose of the work, service or task at hand leaves no place for disrespect or conflict in the workplace. Relationships can be transformed, and quality service delivery guaranteed when we are prepared to set standards that both empower and invite responsibility to be at the forefront of every aspect of our work.

Who is this workshop for?

Leader, managers, & team members

Is this familiar in your workplace?

• People speaking over the top of each other
• Team members being disrespectful to one another
• Colleagues withholding information from another
• Workplace gossip
• Lack of sharing of resources
• Ignoring of team members
• Team members withdrawing from the team

If you can identify any of the above taking place in your team, this workshop will be useful in successfully addressing these matters.

Topics covered in this workshop:

• What does tension and conflict in the workplace or amongst your team feel and look like?
• Work purpose & setting standards
• Self-awareness & self-appreciation
• Actions that have worked and not worked
• Facilitating conflict resolution
• Introduction to a mediation process

Guest Presenter:

Shirley Scott – Shirley has an extensive history as a leader in education and has also worked in not-for-profit organisations as a facilitator and mediator. She has supported staff to understand that purpose and a focus on people’s strengths and personal responsibility is what makes teamwork and organisations thrive. Shirley is astute at observing what gets in the way of purpose. Her warmth & welcoming approach brings people together to refocus and deal with those personal bumps that can get in the way of quality service delivery.

Bernadette and Shirley have collaborated for many years in facilitating teams to move past their blocks and conflict. Together they have supported groups to regain or develop their focus to deliver the quality service that they are funded to provide.