How we feel about our clients, participants and ourselves will be clearly reflected in the quality of engagement with them and our ability to hold everyone as an equal. Our qualification, skills and experience are important but the most powerful tool for truly supporting and empowering others is in the relationship.
In this practical workshop we will explore the foundations of engagement:
- Worker self-awareness
- Connecting with others
- Clarity of purpose
- Planning and work consistency
We will discuss and practice:
- Conversation skills
- Developing goals
- Separating the person from their predicament
- Meeting targets etc.
- True support, debriefing and having fun!
Presented by: Bernadette Glass
Venue: 720 Heidelberg Rd, Alphington Cnr Park Ave
Time: 9.30am - 4.00pm
Lunch and notes provided.
Parking: Free in side streets. Please do not park in car park behind the venue.
Please note: In the unlikely event that there is an insufficient number of booked participants, workshops may need to be postponed. Notification will be given one week in advance of the workshop date. Refunds or transfers will apply.